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Friday, 7 December 2012

TRAI order on ISD / TRAI guidlines for ISD

The Telecom Regulatory Authority of India (Trai) on Friday issued a directive to all operators to ensure that no ISD facility is activated on prepaid SIM without the explicit consent of the consumer.
The directive was sent to operators following complaints from consumers about fake missed calls from international numbers—often premium numbers—which prompted customers to call back. The telecom regulator has said that it had also received many complaints about SMSes from international numbers informing them about winning of prizes or lotteries and by responding to such calls and SMSes consumers had to pay unintended charges.

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